A non-level Playing Field

Earlier this month, the Southeast Asia Globe came out with a great investigation on the grey auto market in Cambodia and its effect on traditional, water-level auto importers. The article, to me, showed a glimpse of the larger picture of doing business in Cambodia and the difficulty by foreign companies, like ours, to play by... Continue Reading →

Financials in the Digital World

Really interesting take by HBR on how financial statements in the digital era are becoming redundant and new metrics have to be used to quantitatively harness the value present in digital companies. Examples such as WhatsApp's $19bn sale to Facebook whilst having no revenues and Twitter's lack a profit since inception only go to prove... Continue Reading →


iCare Benefits gets often termed as unfair competition and a disrupter to the traditional retail sector. Competitors complain that our model is not sustainable long-term and that the damage it creates short-term might be irreversible. We obviously disagree. Not only have we proved we are a sustainable business, we have shown that it is possible... Continue Reading →


'It’s hard not to get worked up emotionally when you’re in a tense conversation. After all, a disagreement can feel like a threat. You’re afraid you’re going to have to give up something — your point of view, the way you’re used to doing something, the notion that you’re right, or maybe even power –... Continue Reading →

HBR’s CEO Ranking

HBR has recently published its annual CEO ranking and have added a new metric to assess the performance of the company's top manager: sustainability. How much effort is the company actually doing to increase sustainability from manufacturing techniques to investments and human capital hiring. Pablo Isla takes the top spot for the first time. HBR's... Continue Reading →


Balancing work and home life is definitely a challenging aspect of everyone's day. When to answer emails, when to take phone calls etc etc. Here at iCare Benefits, we have always tried to keep work life away from the our staff's home. We have a rule where work emails, unless urgent and necessary, do not... Continue Reading →

Idea Meritocracy

Bridgewater's Dot Collector, and the story behind Ray Dalio's success, has always been an incredible lesson on how to create a transparent and open working environment. The Dot Collector app is installed on every Bridgewater employee’s proprietary iPad. Employees are expected to bring this iPad to every meeting, to give and receive constant feedback in... Continue Reading →

Netflix vs the World

In a recent article, HBR took a swipe at Netflix for pushing its own content too hard and not increasing the availability of movies by reducing the outside offering (see HBR on Netflix). But this feels like a calculated, strategic move by the streaming-service: create enough, high-quality content that users will want to use the platform... Continue Reading →

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