Following Amazon’s purchase of PillPack, it feels like a good time to dust off a company profile by MIT’s Tech Review back in August 2017.
“Since Cohen and Parker founded PillPack, in 2013, the company has grown to more than 500 employees, delivering hundreds of thousands of prescriptions a month to tens of thousands of customers in 49 states (all but Hawaii). The company’s projected revenue for 2017 is more than $100 million. This summer, PillPack launched custom software that helps streamline the prescription filling process and gives its pharmacists a more holistic view of customers so they can offer more personalized service—all at the same cost as filling pill jars at CVS or Walgreens.
“The point is to empower our pharmacists, giving them what they need to connect with customers rather than spending all of their mental energy checking faxes and counting a lot of little white objects,” Cohen says.”